Privacy Policy

1. Introduction

Welcome to One Luka ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered National Interest Waiver (NIW) petition generation platform.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• LinkedIn Profile URLs: When you submit a LinkedIn profile URL, we access and process the publicly available information from that profile, including but not limited to your name, professional experience, education, skills, publications, and recommendations.
• Email Addresses: We collect your email address when you join our waitlist or use our service. This is used for communication, service updates, and delivering generated documents.
• Contact Information: Any additional contact information you provide when using our service.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you access and use our service, including IP addresses, browser type, device information, pages visited, and time spent on pages.
• Workflow Data: We store information about your petition generation workflow, including job IDs, workflow status, and generated documents.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

2.3 Third-Party Data Sources

In the course of generating your petition, we may access and process information from:

• Google Scholar for publication information
• Public government databases for policy research
• Other publicly available sources relevant to your petition

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your LinkedIn profile, generate NIW petition documents, identify recommenders, and provide the complete petition package.
• AI Processing: To analyze your profile using AI services (including Anthropic Claude) to extract qualifications, identify recommenders, and generate petition content.
• Communication: To send you updates about your petition generation, respond to your inquiries, and provide customer support.
• Service Improvement: To analyze usage patterns, improve our algorithms, and enhance the quality of our service.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services

We may use various third-party services to provide, maintain, and improve our Service. These services may include, but are not limited to, AI and machine learning platforms, data processing services, email delivery services, cloud storage providers, and analytics tools. These third-party services may have access to your information to the extent necessary to perform their functions.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies. We are not responsible for the privacy practices of these third-party services.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and is encrypted in transit using industry-standard protocols. We retain your information only for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal retention requirements.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at the email address provided in the "Contact Us" section below.

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@oneluka.com
Website: www.oneluka.com